Effective Date: 9 July 2025

At Dyno Conveyors (referred to as “Dyno,” “we,” “us,” or “our”), we’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at dyno.co.nz.

Who We Are

Our website address is: https://dyno.co.nz. Dyno Conveyors is a leading provider of conveyor systems, offering solutions across various industries in New Zealand, Australia, and globally.

Information We Collect

We collect information to help us understand your needs, improve our services, and communicate with you effectively.

Information You Provide Directly

• Comments: When you leave comments on our site, we collect the data you enter into the comments form. We also collect your IP address and browser user agent string to help detect spam. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you’re using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
• Enquiries and Contact Forms: If you use forms on our website for enquiries or help, we may collect your name, email address, company details, and any other information you choose to provide. We use this information to respond to your requests and communicate with you.
• User Accounts (if applicable): If you register an account on our website, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except you cannot change your username). Website administrators can also see and edit that information.

Automatically Collected Information

• Usage Data: The website may automatically collect certain information about your use, including but not limited to, the type of device you use, your IP address, your operating system, the type of internet browser you use, and information about how you use the website. This helps us improve our website’s functionality and user experience.
• Cookies:
  • If you leave a comment on our site, you can opt-in to saving your name, email address, and website in cookies. These are for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

• Embedded Content: Articles on this site may include embedded content (e.g., videos, images, articles from other websites). Embedded content behaves in the exact same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
• Location Information: This website does not collect precise information about the location of your device.

Media

• If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Improve our website and services.
• Understand website usage patterns.
• Contact you from time to time with important information, required notices, and marketing promotions, where permitted.
• Detect and prevent spam.

How We Share Your Information

We may share your information with third parties only in the ways described in this Privacy Policy:

• Service Providers: We may share your information with trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set out in this Privacy Policy. This includes services for spam detection.
• Legal Requirements: We may disclose your information as required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Password Resets: If you request a password reset, your IP address will be included in the reset email.
• Aggregated Data: Only aggregated, anonymised data may be periodically transmitted to external services to help us improve the website and our service.

Data Retention

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
• User Account Data: For users that register on our website (if any), we retain the personal information they provide in their user profile for as long as their account is active.
• Automatically Collected Information: We retain automatically collected information for up to 24 months, and thereafter may store it in aggregate.

Your Rights Over Your Data

If you have an account on this site, or have left comments, you can:

• Request an Export: Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
• Request Erasure: Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
• Opt-out of Marketing: Any marketing emails you receive will have an unsubscribe button at the bottom, allowing you to opt-out of future communications.

To exercise these rights, please contact us at admin@dyno.co.nz. We will respond within a reasonable timeframe. Please note that some or all of your provided data may be required for certain website features to function properly.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information to operate, develop, or improve our website.

Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use of the website is deemed approval of all changes.

Your Consent

By using the Dyno Conveyors website, you are consenting to our processing of your information as set out in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the website, or have questions about our practices, please contact us via email at admin@dyno.co.nz.

Please see our standard Terms & Conditions for any other information.

Please see our Privacy Policy for Dyno Conveyors Mobile Application.